Friendly, helpful team @ Bay Ford. 3-4 month wait for our new Ford Escape Hybrid but should be worth the wait. Customer parking is a bit of an issue. Very busy & congested.
Leeroy Had
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August 04, 2025
Thought this place was good until I came for a WOF , got quoted $1300 for a new seat base because of surface rust where some paint had come off. Couldn’t believe it when I saw what the “rust” actually was considering I work in the steel industry I don’t know how silly they thought I was.
Resprayed and had it all back to new again in 20 minutes and saved myself $1300. They lost a loyal customer.
Steve Goldfinch
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October 30, 2025
Top service received and went the extra mile, everyone was very helpful
David
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August 05, 2025
Excellent service and great communication.
Very happy with the purchase
Greg Fowler
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May 05, 2025
Had an issue with my Wildtrack and called in to the Service department to discuss the problem. ALEX COULDN'T HAVE BEEN MORE HELPFUL.issue was addressed and for an out of towner I couldn't have received better service. Thank you Bay Ford
Our Address
9 Owen Street, Napier South, Napier 4110, New Zealand
Friendly, helpful team @ Bay Ford. 3-4 month wait for our new Ford Escape Hybrid but should be worth the wait. Customer parking is a bit of an issue. Very busy & congested.
Thought this place was good until I came for a WOF , got quoted $1300 for a new seat base because of surface rust where some paint had come off. Couldn’t believe it when I saw what the “rust” actually was considering I work in the steel industry I don’t know how silly they thought I was. Resprayed and had it all back to new again in 20 minutes and saved myself $1300. They lost a loyal customer.
Top service received and went the extra mile, everyone was very helpful
Excellent service and great communication. Very happy with the purchase
Had an issue with my Wildtrack and called in to the Service department to discuss the problem. ALEX COULDN'T HAVE BEEN MORE HELPFUL.issue was addressed and for an out of towner I couldn't have received better service. Thank you Bay Ford